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Max. users | 3 | 4 | 15 | 20 |
Max. orders per site | 5,000 | 500,000 | 1,000,000 | 10,000,000 |
Email support | Standard * | Standard * | Priority * | Priority (aim to resolve issues in less than 4 working hours) |
Telephone support | | | Included ** | Unlimited |
Remote support (using Teamviewer) | | | | ![](1StopBlueTick.jpg) |
Import orders | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Create and amend manual (telephone) orders | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Backup and archive existing orders | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Automatic VAT calculation | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Create order views, including automatic calculations | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Print Invoices, packing and picking lists | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Supports standard invoices, document enclosed wallets, Avery labels, integrated labels including logos, PPIs and macros | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Amend and create custom invoices and packing lists | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Automatically assign sequential order numbers (across all sales channels) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Change all order details with automatic VAT & shipping calculations | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Show tax exclusive and inclusive, retail invoices | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Setup order views to make daily tasks easier | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Sophisticated order selection | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Find orders quickly using advanced searching | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Perform and display calculations on order information using custom field macros | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Add additional fields to orders (e.g. batch nos.) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Export orders to other systems | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Send emails to customers or 3rd parties | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Product Management including stock control | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Allow customers to track their orders online | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Manage and monitor emails sent to customers | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Print and manage purchase orders | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Process refunds | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Predictive stock reorder level (based on existing sales) | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Drop shipping and order fulfilment tasks using suppliers (purchase orders and emails) | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Suppliers management (including emailing) | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Multichannel stock control | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Cancel or Hold orders | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Automated order download (currently Ebay, Amazon and SellerDeck supported, other websites to follow) | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Automated order status upload (Currently Ebay, Amazon, UKMail supported, contact us for other couriers and sites) | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Create and store complex order filters | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Create and automate order actions | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Combine orders | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Automatically manage Royal Mail consignments (using new 2D barcode label format) | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Automatically manage cancelling orders | | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Automatically manage online stock levels (Ebay and Amazon) | | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Customer targeted mailing lists | | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Automatic order combining | | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |
Import all active product details from website (currently Ebay) | | | ![](1StopBlueTick.jpg) | ![](1StopBlueTick.jpg) |